Always By Your Side

See FAQs for availability.

Woman infront of her car and man walking towards her

We're More Than a Service, We're Your Helping Hand

Whether you need us for your OnStar account, login information, Wi-Fi* connectivity, or simply have questions about the services, we're here to support you every step of the way.

Let’s Connect

Whichever way you choose to connect, we've got you covered.

Talk to an Advisor

Push the Blue OnStar button to speak with an Advisor*.

Find Out How

Let’s Connect

Do you prefer phone calls or writing emails? We’re all ears in any case.

Or If You’ve Got Questions, We’ve Got the Answers with FAQs

How do I become an OnStar Member?

To become an OnStar Member, you must simply purchase an OnStar equipped Chevrolet, GMC or Cadillac vehicle and accept the OnStar User Terms and Privacy Statement during the New Member onboarding process. Post the trial, you can choose a subscription plan to remain a Member.

Which vehicles are equipped with OnStar Connected Services?

Model Year 2021 onwards Chevrolet, GMC and Cadillac vehicles are exclusively OnStar equipped. Click here to see the list of vehicles.

Does OnStar come included in the vehicle?

The vehicles listed h ere are equipped with the OnStar hardware during production. However, OnStar Connected Services and Wi-Fi plans are an opt-in service based on a subscription model and active in only certain countries.

What is Google built-in?

Infotainment systems equipped with Google built-in* compatibility provide a helpful, personalized and seamless way to enhance your in-vehicle experience. Get hands-free help from Google Assistant* to call friends, set reminders or change the temperature in the vehicle. Google Maps provides you with the information you need on your drive such as live traffic updates*. And with Google Play, you can download some of your favorite music, podcasts, audiobooks and more.

Note:

Google built-in services are subject to limitations and availability may vary by vehicle, infotainment system and location. Select service plan required. Certain Google actions and functionality may require account linking. User terms and privacy statements apply. Google, Google Play, and Google Maps are trademarks of Google LLC.
Google Assistant is not available in certain languages and countries.
Always pay attention while driving. Do not use a hand-held device.

How can I speak with an OnStar Advisor?

Anytime, day or night, we’re here for you. You can push your Blue OnStar button, or you can call us toll-free.

See All FAQs

About The Vehicle Mobile App*?

Discover FAQs on starting, finding, locking, unlocking, and checking your car's diagnostics, all conveniently accessible from your phone.

Know More

What Can the Wi-Fi Hotspot Do?

Explore helpful tips on managing your car's Wi-Fi Hotspot*, including adding data, connecting up to 7 devices, enjoying a 15-meter Wi-Fi range, and more.

Get More Tips

Got Questions About Your Account?

Get all your queries regarding the owner center answered, manage your plan and make the most out of your OnStar subscription.

Know More

About The Vehicle Mobile App*?

Discover FAQs on starting, finding, locking, unlocking, and checking your car's diagnostics, all conveniently accessible from your phone.

Know More

What Can the Wi-Fi Hotspot Do?

Explore helpful tips on managing your car's Wi-Fi Hotspot*, including adding data, connecting up to 7 devices, enjoying a 15-meter Wi-Fi range, and more.

Get More Tips