Your FAQs, Answered

Curious About Your OnStar Account or Plans? We've Got the Answers to Support You!

Your FAQs, Answered

Curious About Your OnStar Account or Plans? We've Got the Answers to Support You!

OnStar^® Connected Services are currently available in Kuwait, UAE, KSA and Bahrain. Wi-Fi plans are available in Kuwait and UAE only. Services vary by country.

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Your Shortcut to Inquiries

Just select your topic, and we'll seamlessly guide you to the answers you’re looking for.

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General Inquiries

Discover answers to your questions about vehicles and OnStar Connected Services availability in your region.

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Onboarding As a Member

Find out how easy it is to activate OnStar Connected Services and learn more about the different subscription plans.

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Your OnStar Account

Manage your plan and make the most out of your OnStar subscription.

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Wi-Fi and Data

Stay connected on the road and get answers to your questions about Wi-Fi*, data and connectivity.

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Google Built – in Compatibility

Enjoy a hands-free, personalized journey behind the wheel. Explore the Google Built-in* experience.

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Vehicle Mobile App

Find out everything you need to know about the Vehicle Mobile App* and how to use it to its full potential.

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Vehicle Software Updates

Enjoy being in the know about your vehicle’s software updates.

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Offer Management

Find out everything there is to know about offer management, activation, terms & conditions, and more.

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Privacy

We take your privacy very seriously. Learn more about OnStar’s privacy settings.